Wednesday, January 15, 2020 2PM ET

I’m pleased to welcome Jamie Warner the CEO of Invarosoft™ to this webinar. Jamie will discuss how the Invarosoft ITSM Customer Experience Platform (ITSM CX) can help your MSP reduce tickets, increase productivity and improve your customer experience.
How Apps, Bots & Automation are revolutionizing the MSP Customer Experience (CX)
As an MSP it’s important to focus on your stack of tools, but what often get’s missed is the ‘front-end’ customer experience (CX). In the last 20 years nothing much has changed with more than 90% of MSPs still giving clients a sticker or mouse-pad with their phone and email details as the primary customer experience. In an App economy this is somewhat out of step with the modern consumer world.
Continue reading “MSP Voice Webinar Series #19 – Invarosoft™ ITSupportBot Demo”