Privacy Policy

 

This MSP Voice Privacy Policy (the “Privacy Policy”) describes how MSP Voice and its affiliates (together, “MSP Voice” or “we”) gather and process your information. MSP Voice Ltd. recognizes the importance of protecting your personal information and is committed to safeguarding your privacy online.

Please read this Privacy Policy carefully. When you submit information to us, you consent to the processing of your information as described in this Privacy Policy.

IF YOU DO NOT AGREE WITH ANY PART OF THIS PRIVACY POLICY, THEN PLEASE DO NOT USE THE MSP VOICE WEBSITE.

Where This Privacy Policy Applies

This Privacy Policy applies to use of public portions of mspvoice.com.

This Privacy Policy does not apply to information that is collected by any third-party website or service that you access through the MSP Voice website.

GDPR Compliance

The EU General Data Protection Regulation (GDPR) is a regulation in EU law on data protection and privacy for all residents within the European Union. It requires businesses to protect the personal data and privacy of EU citizens. It also requires that companies have appropriate data security in place to protect personal data. The GDPR comes into force on May 25, 2018.

MSP Voice is compliant with new regulatory requirements. It acts as a data processor for customers personal data; all processing of personal data is performed in accordance with privacy rights and regulations following the GDPR. Check out our GDPR statement.

Modifications to This Privacy Policy

We may revise and update this Privacy Policy and will post the most current version on our website. If these changes meaningfully reduce your rights, we will notify you in advance. The Effective Date of this Privacy Policy is specified at the top of this webpage.

Information We Collect

Website: We use cookies to provide better service to you when you use our website. By using cookies, MSP Voice may collect your navigation history and monitor how you use our website. We use your IP address to help identify you and your location.

Marketing: When you subscribe to our newsletter, you are asked for your name and email address.

How We Process Personal Information

MSP Voice processes personal data to set up, maintain and control your account, to communicate with you by providing feedback/report issue forms and chat. We also process your personal information to provide and improve our services, as well as for the following purposes: usage analytics, managing support, and contact requests.

Why and When We Share Your Information

We may disclose your personal information at our discretion to: reasonable and necessary requests to comply with the law; trusted third parties and event or website sponsors; those who act for or on our behalf as needed for further processing for the purposes of producing video, digital content and print media; and for the purposes of mass email marketing of products and/ or services by our sponsors and event hosts.

Protection & Retention of Personal Information

We provide the security of your personal information by using an SSL certificate on transfers and we store the provided information on secure servers. If a password is used to protect your accounts and personal information, it is your responsibility for the confidentiality and security of your password and you agree to change your password regularly. Do not share your password with anyone you don’t intend to.

Personal data is stored as long as you are subscribed to our newsletter. Once you decide to unsubscribe, we can completely remove the account from our database. You can elect not to receive communications by following the unsubscribe instruction in such communications.

Links to Other Sites

The website pages may include links to third-party websites and services that are not operated by us. When you click these links, you will be directed away from the website. A link to a third-party website or service does not mean that we endorse it or the quality or accuracy of information presented on it. If you decide to visit a third-party website or service, you are subject to its privacy practices and policies, not ours. We encourage you to be aware of this when you leave our site, and to read the Privacy Policy of each and every website that you visit. This Privacy Policy does not apply to any personal data that you provide to these other websites and services.

Cookies

A cookie is a small piece of information that a website stores on your computer. When you revisit the website, your browser sends the information back to that site. A cookie does not contain any Personal Information. The use of cookies is not required to browse through our site but it does enable us to better serve you when you return to our site by recording how and when you use it. You can set your browser to refuse cookies, but if you do, you might not be able to take full advantage of our site.

Children’s Privacy

The Services are not directed to or intended for use by minors. Consistent with the requirements of the Children’s Online Privacy Protection Act, if we learn that we have received any information directly from a child under age 13 without a parent’s verified consent, we will use that information only to respond directly to that child (or their parent or legal guardian) to inform the child that they cannot use the Services.

Contact Us

If you have any questions, please contact us at msp-voice@cloudberrylab.com.