MSP Voice Episode 17 – Jay Wong from Xyber Solutions

Posted on by Doug H

This week’s guest is Jay Wong from Xyber Solutions in Perth Australia. Jay started is “PC shop” with a dream and a credit card and now runs a successful business with projects and customers in multiple countries. Jay shares his passion for technology and how he has grown his business. More about Jay’s story here: Daring to dream

Watch on YouTube

Here are the topics we’ve discussed during the Best of Internet and Best of Reddit:

  • ENGINEERS continuing Ed

https://www.reddit.com/r/msp/comments/9hk0rb/engineers_continuing_ed/

How do you motivate engineers to continue learning, even when you’re paying for everything they need to do it?

  • Becoming an Apple Consultant

https://www.reddit.com/r/msp/comments/9ha3rh/becoming_and_apple_consultant/
Apple is no longer accepting new applications and others report that the entire ACN program is being “retooled”.

  • Minimum Tech/Software Requirements for an on-going service contract

https://www.reddit.com/r/msp/comments/9ij58u/minimum_techsoftware_requirements_for_ongoing/

Do you require a customer meet certain standards before you take them on or do you have it built into your onboarding process?

  • Offering DaaS

https://www.reddit.com/r/msp/comments/9ijz9g/offering_daas/

Should you offer Desktop as a Service (DaaS)?