Guest: Michael Drobnis
Company: OptfinITy
This week’s guest is Michael Drobnis from OptfinITy. Michael has been in business for 17 years. He started with basic break/fix doing a lot of the technical work but then moved to managed services where Michael took a more active role in managing the business. OptfinITy now has 14 employees and they focus a lot on associations. They also encourage their employees to be a member of a chamber of commerce.
Watch on YouTube
Best of Reddit
- HR/401K/Health Insurance for small business
https://www.reddit.com/r/msp/comments/9ub2fg/hr401khealth_insurance_packages_for_small_12/
Brief: Who do you use for benefits for a small 1-2 person shop? - How to authenticate a user when the call in?
https://www.reddit.com/r/msp/comments/9t9cep/authentication_over_the_phone/
Brief: How do you verify identity when a user calls the helpdesk? - Have you ever hired a freelancer/contractor to do your MSP’s online advertising? Did it work? What were the results?
https://www.reddit.com/r/msp/comments/9txm6u/have_you_ever_hired_a_freelancercontractor_to_do/
Brief: Can you get results with a freelance advertising person? - An MSP without vCIO is a fixed-fee break-fix shop
https://www.reddit.com/r/msp/comments/9tljps/an_msp_without_vcio_is_a_fixedfee_breakfix_shop/
Brief: As you can imagine, a lot of comments and opinions on this one - Job Survey! (Should I move to an MSP?)
https://www.reddit.com/r/msp/comments/9tjii9/job_survey_should_i_move_to_a_msp/
Brief: OP is asking if he/she should take a job at an MSP. - New version of ITBoost!
https://www.channelpronetwork.com/news/channelpro-exclusive-itboost-takes-it-glue-documentation-adoption-and-migration-push
Brief: For everyone looking for documentation software, looks like they’re going to be taking on IT Glue pretty hard.