James is the CEO of Benchmark 365, a private label helpdesk for Managed Service Providers. James is also the owner of I Know IT, an MSP he started in Sydney, Australia in 2003.
In this episode, we discuss James’ experiences and also spend a good amount of time discussing pricing of services.
Watch on YouTube
Here are the topics we’ve discussed during the Best of Reddit:
- Toxic Customers
- New MSP Employee Tips
- Door-to-Door to Get Sales?
- Backblaze Q2 2018 Hard Drive Statistics (not reddit, though interesting)