MSP Voice Episode 51 - "If You Don't Ask, You Don't Get" with Corey Kirkendoll

Corey runs 5K Technical Services out of Plano, TX. 5K specializes in engineering/architecture firms but also does work with local non-profits. Having spent time working for some big tech companies, Corey decided it was time to branch out on his own and start up 5K. While Corey started his career on the technical side, he eventually chose to focus more on the management (non-technical) as his career progressed.

This mix of technical and business management has helped him grow 5K and he also knew early on that he wanted to focus on managed services and businesses instead of break/fix and consumers. Corey works closely with his technology partners and frequently takes advantage of their joint marketing opportunities. His motto is “If you don’t ask, you don’t get” which is his way of telling you to ask your partners about possible funds and/or activities that you can join them on. Corey also has some great advice for those of you who may be just getting started in managed services.

News of the week

NexusTek unveils national MSP
https://www.channele2e.com/channel-partners/msps/nexustek-managed-it-services/
Brief: NexusTek is a national provider who just unveiled 4 plans to target the SMB market
Insight Partners vs Thoma Bravo
https://www.channele2e.com/investors/private-equity/cybersecurity-insight-partners-vs-thoma-bravo/
Brief: Is there a growing battle between 2 of the biggest investors in the MSP software space?
Why the CIA Trusts AWS Security
https://mediatemple.net/blog/tips/aws-building-blocks/
Brief: In 2013, the CIA signed a huge 10-year deal with Amazon Web Services (AWS) for cloud services. “If one of the world’s largest foreign intelligence services trusted AWS, then your regional enterprise could probably trust it, too.”
What have you seen when connecting to a customer’s computer
https://www.reddit.com/r/msp/comments/bwyjvy/connected_to_my_clients_laptop_and_her_sextape/
Brief: Check out this Reddit post for some funny experiences, mostly involving inappropriate (for business) behavior at customers.