MSP Voice Episode 36 - With Reese Ormand

Guest: Reese Ormand

Based just outside of the Dallas/Ft. Worth area, Techvera was actually started by Reese’s dad as a break/fix consumer repair shop. Getting involved in the business in his teens, Reese went off to college and came back to take over the business and transition to MSP instead of break/fix. They now offer a standard stack to their customers. Reese offers some great tips and insights into their transition from break/fix to MSP.

Watch on YouTube

Best of Reddit

MSP got hacked and all clients crypto locked
https://www.reddit.com/r/msp/comments/ani14t/local_msp_got_hacked_and_all_clients_cryptolocked/?st=JRSEA3WW&sh=4b8957a5
Brief: While I should have covered this last week, I heard about it after I had published episode 35. In general, if you’re using Kaseya and Connectwise on-prem integrations you NEED to check this out!
For those of you familiar with HIPAA…
https://www.reddit.com/r/msp/comments/ar36ja/for_those_of_you_familiar_with_hippa/
Brief: Any tips you can give this poster for HIPAA resources?
Did you guys see this phishing technique of abusing Google Translate for masking malicious site URLs?
https://www.reddit.com/r/msp/comments/apxgkl/did_you_guys_see_this_phishing_technique_of/
Brief: When viewed from a mobile device, it can be difficult to catch this one. Link to a blog describing the attack: https://blogs.akamai.com/sitr/2019/02/phishing-attacks-against-facebook-google-via-google-translate.html
Books for starting an MSP?
https://www.reddit.com/r/msp/comments/aqft3i/books_for_starting_an_msp/
Brief: Any good books you would recommend?
MSP Discord
https://www.reddit.com/r/msp/comments/arzbhy/msp_discord/
Brief: Did you know there’s an MSP Discord server? Search for MSPsRUs